okpok Terms and Conditions

1. Introduction and Applicability

okpok is an online betting and casino platform operated for users in Bangladesh. These terms and conditions ("Terms") apply to the okpok platform and all its services. By visiting our website, creating an account, or using any service, you agree to be legally bound by these Terms.

Please read these Terms carefully before accessing or using the okpok platform. If you do not agree with any term, please refrain from using this platform. These Terms are prepared for users in Bangladesh.

2. Account Registration

2.1 Registration Process

A personal account is required to access the full benefits of the okpok platform. You must provide accurate and complete information during registration. Providing false information may result in account cancellation and forfeiture of deposited funds.

2.2 Account Security

You are fully responsible for the security of your account. Keep your password secure and do not share it with any third party. If you suspect any unauthorized access to your account, notify our support team immediately.

2.3 One Person, One Account

Each person may operate only one account. If multiple accounts are found under the same person's name, all of them will be closed and any earned bonuses will be cancelled.

• Real name, date of birth, and a valid mobile number are required for registration.
• Participation in the identity verification (KYC) process may be mandatory.
• Contact support to make changes to your account details.

3. Age Limit and Eligibility

The okpok platform is for users aged 21 and above only. Minors are strictly prohibited from opening an account or using any service. We may request identity verification documents to confirm your age at registration.

If it is established during account verification that a user is under 21, the account will be closed immediately. In such cases, the return of deposited funds will be considered on a case-by-case basis.

4. Deposits and Withdrawals

4.1 Deposits

The minimum deposit amount across all payment methods on okpok (bKash, Nagad, Rocket, Upay, and bank transfer) is ৳500. Deposited funds are generally credited to your account instantly. If there is a delay due to technical issues, please contact the support team.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Successful withdrawal processing time is generally 5–30 minutes. Identity verification must be completed before making a withdrawal.

• Withdrawals can only be made to registered and verified payment methods.
• okpok reserves the right to cancel a withdrawal request if fraud is suspected.
• Withdrawals may be on hold if bonus wagering has not been completed.
• Additional verification may be required for large withdrawals.

4.3 Payment Methods

okpok supports all popular payment methods in Bangladesh: bKash, Nagad, Rocket, Upay and bank transfer. The payment process is fully secured with SSL encryption.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members can receive up to a 150% welcome bonus of ৳10,000 on their first deposit. To claim this bonus, you must make your first deposit after registering. The bonus is automatically credited to your account.

5.2 Wagering Requirements

A 25x wagering requirement must be completed before the welcome bonus can be withdrawn. For example, if you receive a ৳5,000 bonus, you must place a total of ৳125,000 in bets before withdrawing.

• There is a set time limit for meeting the wagering requirements of a bonus.
• Bonus bets may be restricted to certain games.
• Multiple bonuses cannot be used at the same time.
• If bonus terms are violated, the bonus and any related winnings will be cancelled.

5.3 VIP Cashback Program

okpok's VIP program has four tiers. By playing regularly, you can move up to higher tiers and enjoy weekly cashback:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

6. Betting Rules

6.1 General Betting Policy

The following rules must be followed when betting on the okpok platform. All bets are considered final and cannot be changed once confirmed.

• Verify all details before confirming a bet.
• Bets that are voided due to technical errors will be considered cancelled.
• Odds may change in live betting — the odds at the moment the bet is placed are final.
• Placing bets on multiple outcomes of the same event at the same time is prohibited.

6.2 Special Rules for Cricket Betting

Additional rules may apply for betting on BPL, IPL, T20 World Cup, and other international cricket tournaments. If a match is cancelled or suspended, okpok's decision on the outcome of bets is final.

6.3 Slots and Casino Games

okpok's casino section features games from Pragmatic Play, PG Soft, JILI, Spribe, and other leading providers. Each game has its own rules, which are displayed within the game.

7. Prohibited Activities

The following activities are strictly prohibited on the okpok platform. Violating these rules will result in immediate account closure and the relevant funds may be forfeited:

• Creating or operating multiple accounts.
• Using a false identity or fake documents.
• Systematic betting with the intent to exploit bonus benefits (bonus abuse).
• Betting using software, bots, or automation.
• Exploiting technical errors on the platform.
• Using an account for money laundering or illegal activities.
• Placing bets or operating an account on behalf of a third party.
• Attempting to hack the platform's systems or security.

8. Account Closure and Suspension

8.1 Closure at User Request

You may request to close your account at any time. Contact our 24/7 live chat support to do so. Please withdraw all valid funds before closing your account.

8.2 Closure or Suspension by okpok

okpok reserves the right to close or suspend any account in the following circumstances:

• If evidence of a terms violation is found.
• If identity verification fails or false information is provided.
• In cases of fraud or suspicious activity.
• Due to legal or regulatory requirements.

8.3 Self-Exclusion

As part of responsible gaming, you may request self-exclusion for a specified period. During this period, access to your account will be completely restricted.

9. Privacy and Data Protection

okpok places the highest importance on protecting your personal information. We use industry-standard SSL encryption and follow strict data protection policies.

Full details of how we collect, use, and store your information can be found on our Privacy Policy page. By using our services, you agree to the terms of this privacy policy.

• Your information is not sold to third parties.
• Documents collected for identity verification are stored securely.
• You have the right to request deletion of your information (subject to legal obligations).

10. Responsible Gaming

okpok is committed to responsible gaming. We believe that maintaining healthy limits alongside enjoying entertainment is essential.

Our platform provides the following responsible gaming tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limits: Set a limit to prevent losing more than a specified amount.
• Break Time: Take a break for a set period.
• Self-Exclusion: Use the long-term self-exclusion feature.
• Reality Check: Receive regular reminders about your playing time.

To learn more about gambling addiction or if you need help, visit our Responsible Gaming page or contact us via 24/7 live chat.

11. Limitation of Liability

The okpok platform is provided on an "as is" basis. We cannot guarantee uninterrupted service, but we are committed to providing the best quality of service.

• okpok is not responsible for losses caused by technical errors or internet connection issues.
• There is no direct liability for issues related to third-party services (such as payment gateways).
• okpok will not be responsible for losses resulting from a user's own negligence or security breach.
• Unless prohibited by applicable law, okpok's liability will be limited under any circumstances.

The above limitations may vary in accordance with applicable law.

12. Changes to Terms

okpok reserves the right to change, modify, or update these terms and conditions at any time. For important changes, we will send a notice to users' accounts and/or display a notification on the website.

If you continue to use the platform after the updated terms and conditions are published, you will be considered to have accepted the new terms and conditions. Therefore, we request that you visit this page regularly.